Connect Nuki and use locks
Connect your Nuki account to the selected workspace. Account connection and usable lock capacity are separate: one account may contain several locks, while capacity is booked per lock.
Before you start
You need permission to manage smart-home integrations and access to the Nuki account. The specific lock, its connectivity and, where required, its Smart Hosting Service must support the intended use.
Connect the account
- Open Smart home integrations → Add connection, then Connect Nuki.
- Enter a clear connection name.
- Start the Nuki connection in the new tab and approve the requested access at Nuki.
- Return to octopancy and check the successful connection. Opening the Nuki tab alone does not confirm completion.
- Open the connection, review imported devices and assign supported locks to their location.
Control and check the result
Configure a matching control on the unit. Under Locations → your location → Controls, operate supported locks with the required permissions. Reconciled state determines the action offered. Unknown state or a disconnected live connection disables it.
Command accepted does not mean the door is physically open. Check the subsequent report. Effective personal access may block direct administrative control.
Repair a connection
Check the connection and its status message. Use reauthorization when offered and required. Disconnecting in octopancy does not automatically revoke consent in the Nuki account.
Next: Devices and controls, guest access.